solving problems. uplifting lives.

A community leader empowering people to achieve fulfilling lives.

Help our New American Program resettle refugees in Western Massachusetts!

Jewish Family Service of Western Massachusetts provides exceptional social services, grounded in Jewish values, to support individuals and families from diverse religious, cultural and economic backgrounds.

Our programs strengthen our community by strengthening the individual–from resettling refugee families, to supporting New Americans to become self-sufficient, counseling young adults through life’s transitions, equipping older adults to age well, protecting elders from abuse, leading caregiver support groups, and helping individuals enhance their Jewish connections.

Jewish Life

Enriching the quality of life for individuals in the Jewish community of Western Massachusetts.

Older Adults

Serving the unique needs of older adults, their families, and/or caregivers. 

Behavioral Health

Supporting individual and family resilience.

New Americans

Helping refugees resettle and thrive in our community.  

Citizenship & Immigration

Assisting immigrants and refugees to become US Citizens. 


Engaging community members, offering internships, and placement for AmeriCorps staff, to help our newest neighbors succeed.

Latest Updates

Update On Ukrainian Arrivals

As of May 21, 2022, Congress passed a $40B Ukraine aid package, which (among other things) will make Ukrainian arrivals under the Unite for Ukraine Program eligible for federal benefits like cash assistance, food stamps (SNAP) and health insurance, and also make them eligible for JFS Programs! Since the release of this information on May 25th, JFS has formally enrolled 52 Ukrainian individuals and has appointments to enroll more. We are ensuring all families have access to community services, legal assistance, and benefits. We look forward to helping these families through ESL programs, job search services, and to help furnish apartments when housing is secured.

WE CURRENTLY NEED new or like new furniture and household items for our Ukrainian clients. If you can help, please fill out this form on our website and a JFS team member will contact you.

Soccer Without Borders is Happening Again this Summer in Springfield!

JFS is partnering with Soccer Without Borders (SWB Boston) for the 2nd Annual JFS & SWB Summer Soccer Clinic. This free 4-day clinic will serve over 90 youth from ages 6 – 18, June 25th to June 28th, 9am to 1pm. Special thanks to Springfield College for donating the playing field! The clinic will focus on building English communication skills, leadership, community, and mental and physical health, and will provide a positive summer experience for refugee, immigrant and other youth in the community. For those who are new to the city or the U.S., it will be an opportunity to meet peers in person and find common ground.  For more information, contact Evan Bixby at, or call (413) 737-2601.

JFS Receives Volunteerism Award from Berkshire United Way

On May 18th at their Live United Community Celebration, Berkshire United Way presented Jewish Family Service of Western Massachusetts with the Robert K. Agar Jr. Volunteerism Award. Maxine Stein, our CEO, pictured here with with BUW Board Chair Mike Stoddard, Gabriela Sheehan, our JFS Berkshires Resettlement Coordinator, and BUW President and CEO Tom Bernard, received the award on behalf of JFS.

New Afghan Neighbors Program Offers a Series of Afghan Cultural Orientations for Providers

Over the past few months, JFS presented a series of seven online Afghan Cultural Orientation sessions for community providers, including Mental & Behavioral Health, General Physical Health, Maternal & Early Childhood Health, Primary Education, Secondary Education, Social Services & Emergency Response, and Community Engagement.
Each of the presentations included an introduction to Afghan culture especially tailored to the practitioners/providers specific needs, with the goal of providing an expanded understanding of Afghan cultures, motivations and family structures. Designed to equip practitioners with tools to assist in the successful resettlement and integration of their Afghan clients and neighbors, all programs and follow up Q&A sessions were recorded and are available for viewing on our JFS YouTube channel!
For more information, or contact Massara Almafrachi at

Are You Caring for a Parent, Spouse or Loved One? Join One of our Caregiver Support Groups!

Are you feeling overwhelmed as you try to balance your needs along with the needs of your loved ones? The JFS Caregiver Support Group provides a place to reduce caregiver isolation, receive support, explore relevant topics, discover resources, and share coping strategies.
Join us to network, support and learn from other caregivers! Currently all Caregiver Support Groups are being held remotely. Groups are free of charge. Pre-registration is required. Click here for our flyer.
To register and for more information, contact Cathy Chandler, LICSW, at or call (413) 737-2601.

How You Can Help

Help Welcome New Refugees

  • Help us fill our storerooms by purchasing items from our WISHLIST. Please designate delivery to JFS, 15 Lenox Street, Springfield, MA 01108, and add a gift receipt so that we can thank you! If you have any questions, contact Evan Bixby at, or call (413) 737-2601.
  • Volunteer to help refugees successfully acclimate to their new community. If you are interested in volunteering, please fill out an application here.
  • Welcome refugees as a Faith-Based Group or Team. Host Organization Support Teams (HOSTs) organize to welcome and support newly arrived refugees. To learn more, click here.
  • We are seeking pro bono legal assistance to help our new clients become asylees.

See how a family like yours is welcoming refugees.


Volunteer support is crucial to our work and the long-term success and wellness of our community.

About Us

We provide exceptional social services, grounded in Jewish values, to support individuals and families from diverse cultural and economic backgrounds.


Your donation can change someone’s life and strengthen our community.

In response to COVID-19, our offices are closed to the public. You can reach our staff by phone at 413-737-2601 or email