Behavioral Health

JFS Behavioral Health programs provide strength based services supporting individual and family resiliency. 

Our Behavioral Health programs include:

Individual, Couples, and Family Outpatient Therapy: Our licensed psychotherapists assist families and individuals who are coping with life transitions, loss, anxiety, depression, trauma, caregiving, relationship issues, and other challenging life circumstances. 

*We accept many private insurance coverage plans, as well as Mass Health Managed Care and Medicare.

Serving New Americans:

Refugee Mental Health Community Support Program (CSP): Our CSP program provides behavioral health support for refugees including individualized intensive community support services. Each individual or family is paired with a trained case worker who speaks their language and understands their culture. Our multicultural staff works closely with community providers (medical and mental health professionals, transitional assistance agencies, educators, public safety organizations, etc.) linking resources and developing a comprehensive service plan.

In-Home Therapy for Youth and their Families (IHT): Our IHT staff specializes in serving refugee youth and their families. This strength-based, family centered program serves youth under the age of 21 who are struggling with behavioral or emotional challenges. We work in partnership with parents to help solve problems both the youth and parents have identified and wish to see changed. Our staff are culturally and linguistically able to respond to the specific needs of refugee youth, and have a deep understanding of the unique needs and challenges that refugee families face. Our staff also help to connect families with community resources and facilitate communication with schools to support positive academic success and social connections.

Therapeutic Mentoring Program (TM): Therapeutic Mentoring program, specializing in refugee youth, is a service that provides youth an opportunity for skill building through experiences in the natural environment such as the home and the community. A Therapeutic Mentor works with the youth’s IHT Therapist to assist the youth to improve interpersonal, emotion regulation, and executive functioning skills. The Therapeutic Mentor works to model and educate the youth about the use of these skills, motivate the youth to practice these skills, coach the youth to overcome obstacles, and help the youth and family evaluate and celebrate the youth’s progress.

* Language capacity provided by our multi-cultural, multi-lingual team includes: English, Arabic, Burmese, French, Karen, Kinyarwanda, Kiswahili, Nepali, Somali, Thai, and Farsi.

Serving Older Adults:

Office Based & In-Home Counseling for Older Adults: We help older adults reframe independence as they age. We work with individuals to create individualized tools to deal with feelings of recent and accumulated loss, anxiety, depression, family conflict, caregiving, terminal illness, and dementia.

Caregiver Support Groups: Our caregiver support groups provide a place to reduce caregiver isolation, receive support, discover resources and share coping strategies as caregivers care for an aging parent, partner, friend or relative. 


To request services call 413-737-2601.
For more information contact Karen Reiniger, LICSW, Director of Behavioral Health Services @

JFS is known for compassionate, caring and professional services.
Our outpatient and IHT therapists offer support for individuals and families.

View JFS 2023 Impact Report

Don’t know where to start? Contact us for an initial consultation.